1. Introduction
Pet Pros Directory ('we', 'our', 'us') operates petcareprohub.com. This policy explains how we collect, use, and protect your information. By using the site you agree to this policy.
2. Information We Collect
a) Information you provide:
- Listing submission forms (business name, contact info, description)
- Contact form submissions (name, email, message)
- Email notification sign-ups
b) Information collected automatically:
- Browser type, IP address, pages visited, time on site
- Cookies and similar tracking technologies
- Referral source
3. How We Use Your Information
- To display and manage directory listings
- To respond to contact and support inquiries
- To send listing status notifications (approval, updates)
- To send email newsletters (only if you opt in)
- To improve site performance and user experience
- To prevent fraud and maintain security
6. California Privacy Rights (CCPA)
California residents have the right to:
- Know what personal data we collect
- Request deletion of personal data
- Opt out of the sale of personal data (we do not sell data)
To exercise these rights contact us via /contact.html
7. Data Retention
We retain listing information as long as the listing is active.
Contact form submissions retained for up to 12 months.
You may request deletion at any time.
8. Security
We use industry-standard measures to protect your information.
No method of internet transmission is 100% secure.
We cannot guarantee absolute security.
9. Third-Party Links
Our directory links to third-party business websites.
We are not responsible for their privacy practices.
Review the privacy policy of any site you visit.
10. Children's Privacy
Our site is not directed to children under 13.
We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy periodically.
The 'Last updated' date at the top reflects the latest revision.
Continued use of the site after changes constitutes acceptance.
12. Contact Us
For privacy questions or data requests:
Use our contact form at petcareprohub.com/contact
We aim to respond within 5 business days.